Take Our Survey

Survey

At Norris Cylinder Company we are committed to continuously improving our product and processes. We would like to know how we can better serve your needs. Please complete the following survey and let us know what we can do to improve our service to you.

Please rate the following excellent, above average, average, or below average:

  Excellent Above
Average
Average Below
Average
 
Sales
(communication, professionalism, knowledge)
Customer service
(communication, information accuracy, knowledge)
Lead time
(compared to other suppliers)
Delivery time
(actual vs. expected)
Quality of product compared to other suppliers
(visual appearance, stamping, paint, valving)
Billing accuracy
(actual vs. expected)
Product value
(price, quality, service)


We appreciate your comments and any suggestions for improvement that you may have. If you wish, please include your comments below:

 

To help us gain a better understanding of the concerns related to your specific market, please complete the information below.

Purchase frequency:

Typical Order Placement 1-3 3-5 5-10 11-20 21+
How many orders annually
  Yes No
Do you purchase resale and asset cylinders?
If yes do you purchase on separate orders?
Do you review emailed order acknowledgements?
Do you retain emailed cylinder certifications?
Would you use an online site to check order status?
Would you use an online order entry site?

Product type and amount you usually order:

  $0-5k $5k-25k $25k-50k $50k-100k $100k+
High Pres. DOT/CT
Ultra High Press + 4K
Acetylene
ASME
ISO – UN - Pi
Liquid Cryogenic
Propylene
Propane

Location:

Midwest Southwest West Northeast Southeast Canada/Int'l
Optional:

Name:
Title:
Company Name:
Email Address:
required
Security Question:
Please select the snowflake: